Last updated: 2026-11-15
By creating an account on Galaxy you accept these terms.
Service provider
The provider's details have not been published yet.
What the service is
Galaxy sells web hosting: a System (host) with set resources, databases, email and backups, and, where turned on, domain registration and virtual servers.
Your account
- Give correct details and keep your password safe; everything done with your account is recorded under your name.
- If you invite a teammate, you are responsible for what they do on your account.
Acceptable use
You are responsible for the content you host. These are not allowed: illegal content, malware and phishing, sending spam, attacking others or scanning networks, cryptocurrency mining, and any use that harms the server or other customers. In these cases we may suspend or delete the service.
Payment and billing
- Payment is prepaid: you top up your wallet and costs are taken from it.
- Hourly Systems are charged each hour and monthly Systems at the start of each period. Prices are shown before you buy.
- If the balance runs out, the service is suspended and later deleted.
Refunds
- If registering a domain or creating a virtual server fails, the amount goes back to your wallet automatically at once.
- A domain that has been registered or renewed cannot be refunded, because the registrar does not take it back.
The rules for refunding wallet balance have not been published yet. Ask support before you pay.
Backups and availability
The service is backed up, but keeping your own copy of important data is your job. We work to keep the service available but do not guarantee it without interruption.
Ending the service
You can delete your Systems whenever you like. Deleting removes files and databases and cannot be undone.
Privacy
The privacy page and cookie policy are part of these terms.
Governing law
The governing law has not been set yet.
Changes to these terms
If these terms change, this page is updated and the date at the top changes.